Analytical, creative full stack software engineer with ability to identify issues and contribute innovative solutions for a wide variety of technical problems. Passion for making a positive difference for businesses and individuals through user-friendly software design. Thrives on using strong analytical and problem-solving skills.
Diverse experience includes software programming, taking product from concept to support after release, interfacing with internal and external clients, and team leadership.
Excellent interpersonal, written, presentation, and verbal communication skills. Talent for bridging communication gap between technical and non-technical audiences / customers. Strong technical acumen with professional presence and demeanor.
US Citizen. Based in Austin, Texas. Remote work experience. Open to travel and relocation.
Iteratively automated and simplified manual entry of 117 fields across 134 workflows with full-stack user-friendly software across all phases of SDLC during internship for existing code and new solution from scratch.
Developed and shared efficient processes with entire team while providing B2B technical expertise to clients evaluating contact center and customer experience application software. Delivered solution software design, consultative software demos, proofs of concept, simplified client-facing documentation, and RFP responses. Software spanned secure premise and cloud solutions (PaaS/SaaS) using AWS which served all digital channels and integrated with CRMs.